This is the best time of the year in the call centre if you ask me. I spoke to a girl from Phoenix today, whose Reindeer Hat with Lights and Song (order no. SC-98434), one of the favourite items of the entire catalogue, was not working. I said I was very sorry and there was little she could do except return the item. After Christmas, of course. She took it lightly, unlike the guy from Key West the other day with the deep baritone (hard to understand) who hung up on me after a coughing fit that made me imagine he looked like a crazed, bell-shaped Hemingway. That desert bloom from Arizona and I had a good free chat. I told her some of what I do when I’m not talking to Americans on the phone at night and we practised pronouncing the name of my town. We laughed so hard!
From the new series: 24 faces of the Earth in 24 hours, Christmas Eve




Ahh .. Kerala! .. Exotica paradise personified. All romanticnostalgic notions of the Beatles, Ravi Shankar, spiritual gurus and Ayurvedic retreats, pampering panchakarma, have just gone floating down the Ganges!! Hehehe.. Call centres!!.. so clever of you .. The bane of our lives made glamorous with the economic climate! The callers even sound more pleasant there….karma chameleon…
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i kind of like your piece better than my own
— “boniface than”
Flawnt, are you actually in Kerala? Are you working in a call center? (Sorry if I missed the back story somewhere.) My fella just told me Americans go there for interships to work. True? True?
stacy – no, this is not a travel blog. the backstory to this entire blog is that it’s literary and fictitious – these are my writing notebooks really, all sorts of unfinished pieces, and this one is (the link before the story reveals it) part of a series ‘face of the earth’ which may or may not become a novel. one day. perhaps i’ll be in kerala before that. always wanted to go. i’m sure americans go there for internships…see also the 2008 (?)movie ‘outsourced’ (brilliant fun)